Privacy Policy

Last updated: May 17, 2026

Inmate Connect (“we”, “us”) operates a CorrLinks and family messaging relay service. This policy describes how we collect, use, and protect information when you use our website and messaging services, including WhatsApp at +1 (347) 674-4228.

Information we collect

• Account and subscription data: federal register numbers, contact nicknames, and billing details you provide for family subscriptions.
• Messages: content of CorrLinks emails, SMS, WhatsApp, and email routed through our service to deliver messages you request.
• Contact information: phone numbers and email addresses you or inmates authorize for message delivery.
• Technical data: server logs, IP addresses, and webhook metadata required to operate and secure the service.

How we use information

• Deliver and relay messages between inmates and approved outside contacts.
• Operate subscriptions, support, and fraud prevention.
• Improve reliability and comply with legal obligations.

Sharing

We do not sell personal information. We share data only with service providers needed to run the product (for example Meta/WhatsApp Cloud API, payment processors, and hosting) and when required by law.

Retention and deletion

Message and account data are retained as long as needed to provide the service and meet legal requirements. To request deletion of your data, contact us using the email below and include the phone number or register number associated with your account.

Security

We use HTTPS, access controls, and encrypted credentials storage where applicable. No method of transmission over the Internet is 100% secure.

Contact

Inmate Connect
Website: inmate-connect.com
WhatsApp business line: +1 (347) 674-4228
Email: [email protected]